Successful projects are all about people. The Communications Plan is a PMBOK document which sets out how you will inform your project team and stakeholders. It describes what information you will provide, when, how and to whom. stakeholdermap.com
In the PMBOK Guide - Sixth Edition, the Communications Management Plan is an output of 10.1 Plan Communications Management and is updated throughout the project. The Communications Plan is an important part of managing stakeholders and will link to your Stakeholder Register and Stakeholder Engagement Plan.
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This is a FREE Communications Management Plan Template in Word and PDF. The template is fully editable with Microsoft Word and can be converted or changed to suit your project requirements.
Check out the contents below or Grab the template now!
Give as much detail as you can about the information that the stakeholder/group needs to receive. For example, 'High level information on go live, new features and training dates.'
Describe how the information will be communicated. For example, email, meetings, website updates, events etc.
Describe when and how often the information will be communicated. For some stakeholders a regular update may be needed for others it may be a one off tied to an event. For example, notification of a new system going online with key technical information for a network support team.
Give the person who will be responsible for making sure the communication is sent. This might not necessarily be the person who writes the email or delivers a presentation, but will be the person who makes the arrangements.
Include any assumptions that you have made about the communication. For example that new website pages will be available or that assets for the comms will be ready e.g. a new logo. It is worth noting any assumptions you have made about the comms being successfully recieved. For example, it might be that you are assuming all users have email access. You might also be assuming that spam filters will not be a problem. Or you may assume that all recipients can read English to a particular level.
Enter any factors that constrain the communication. For example, a date by which it must be delivered, or a max file size for email.
